QNAP NAS data recovery workflow

Deep recovery mode

If the QNAP metadata is severly damaged or you have already tried the light recovery mode and it failed, try the deep recovery mode of QNAP NAS Recovery software.

There are 3 stages in the deep QNAP recovery mode: RAID recovery, QNAP metadata recovery,


1. Get the disks out of your QNAP NAS. Once you pulled the disks, connect them to the PC.

2. Download QNAP NAS Recovery, install, and launch it.

3. Identify disks from your QNAP NAS, select them, and click START.
When selecting, pay attention to the disk capacities – all NAS disks are typically of the same size.

Select NAS disks in Home NAS Recovery software

4. Choose the deep recovery mode by clicking the Start deep recovery button and then specify the folder to save the state of the software to. Typically the deep scan requires several hours to complete and save states help not to lose time in case of some failure.

Choose between deep or light QNAP recovery mode

5. The 1st stage is RAID recovery: detecting the RAID type, recovering RAID configuration and reassembling the RAID on which QNAP volumes are hosted. Wait till QNAP NAS Recovery recovers the RAID configuration, if you see the non-zero Confidence, you can accept the partial solution and move to the next stage.

Wait QNAP Recovery software reconstructs RAID Wait QNAP Recovery software parses QNAP metadata

6. Once RAID and QNAP metadata recoveries are done, QNAP Recovery software displays the reconstructed QNAP volumes which you can scan for files and folders. Select the volume and click Recover.

Select a reconstructed QNAP volume to scan for files and folders.

7. Wait till QNAP Recovery brings files and folders which is typically done within 3-5% of the scan. Check the quality of the recovered data using the preview capability of QNAP Recovery. You can preview image files like .tiff, .jpg, .png, video viles like .mov, .mp4 or .pdf files.
If the quality of recovery is bad, click Back to return to the list of reconstructed volumes and try another volume.

Preview the recovered files to check the QNAP recovery quality.

8. If the files are good in preview, purchase a license key and activate the software via the Ativate button.

9. Select files and folders you want to copy and click Save.