QNAP NAS data recovery workflow

Preparations for QNAP NAS recovery

Think the way you will connect QNAP disks to a PC. It is better to use SATA ports on the PC motherboard. If you lack free SATA ports or you just do not want to disassemble your desktop PC, you can use USB-to-SATA cables which you can buy in the nearest electronic shop.

Think about a storage you will use to save the recovered QNAP NAS data to. You can use either external disks or another NAS device.


1. Get the disks out of your QNAP NAS. Once you pulled the disks, connect them to the PC.

2. Download QNAP NAS Recovery, install, and launch it.

3. Identify disks from your QNAP NAS, select them, and click START.
When selecting, pay attention to the disk capacities – all NAS disks are typically of the same size.

Select NAS disks in Home NAS Recovery software

4. Choose the QNAP recovery mode. First, try the Light mode because it is fast.
If the Light recovery mode fails, try the Deep mode.
Below are the steps for the Light recovery mode, in case of Deep please refer here.

Choose between deep or light QNAP recovery mode

5. Wait till QNAP Recovery scans the disks for QNAP metadata and reassembles the QNAP volumes.

Wait QNAP Recovery software parses QNAP metadata

6. Once the preliminary analysis is complete, QNAP Recovery software displays the reconstructed QNAP volumes which you can scan for files and folders. Select the volume and click Run recovery.

Select a reconstructed QNAP volume to scan for files and folders.

7. Wait till QNAP Recovery brings files and folders which is typically done within 3-5% of the scan. Check the quality of the recovered data using the preview capability of QNAP Recovery. You can preview image files like .tiff, .jpg, .png, video viles like .mov, .mp4 or .pdf files.

Preview the recovered files to check the QNAP recovery quality.

8. If the files are good in preview, purchase a license key and activate the software via the Ativate button.

9. Select files and folders you want to copy and click Save.